Our Support Packages
Tailored solutions for businesses of all sizes
Ad-Hoc Engagement
Flexible IT Support When You Need It
Pay as you go
- ✓ Free callouts within Swindon
- ✓ Onsite Support: £125/hour
- ✓ Workshop Support: £65/hour (1-hour min)
- ✓ Remote Support: £80/hour (1-hour min)
- ✓ Exclusive assigned IT administrator
Popular
IT Guardian
Professional IT Management for Startups & Small Teams
£23 per user / month
- ✓ 24/7 smart monitoring & auto-healing
- ✓ Unlimited extended-hours helpdesk (08:00–18:00)
- ✓ Unlimited onsite support
- ✓ Fully managed antivirus & threat detection
- ✓ Microsoft 365 & Cloud Services support
- ✓ Patch management & health checks
- ✓ Unlimited workshop services
- ✓ Regular IT reviews & planning
- ✓ Cybersecurity readiness assessment
Business Managed Support
All-Inclusive Proactive IT Management
From £425 per month
- ✓ Everything in IT Guardian, plus:
- ✓ 24/7 smart monitoring & auto-healing
- ✓ Unlimited extended-hours helpdesk
- ✓ Unlimited onsite support
- ✓ Fully managed antivirus & threat detection
- ✓ Microsoft 365 & Cloud Services
- ✓ Patch management & health checks
- ✓ Unlimited workshop services
- ✓ IT reviews & strategic planning
Not sure which package is right for you? Let's discuss your specific needs. Get in touch for a no-obligation consultation.
What Our Customers Say
"Transformed our business from server-based to the cloud. All our information is now available 24/7 from anywhere. A VoIP upgrade was also well overdue. Thank you!"
Robert, AMR Sheet Metal Fabrication"Very professional and good customer service. Server and telecoms helped us build our business from a startup."
Ruben, Chropynska UK"Great advice, products and service. Very affable to deal with. I would not hesitate to recommend Lumen to my clients and suppliers!"
Nick Thomas, TLC Installations