Systems that talk to each other
The join between the tools you already pay for. Your CRM, your accounts package, Microsoft 365, your industry software - connected so information moves once, automatically, instead of being rekeyed by a person.
Apps & Integration
We build the app. Your data stays yours.
Custom software and systems integration from a company that also runs the IT underneath it. We build inside your own Microsoft 365 wherever the job allows, so there is no new copy of your business sitting on somebody else's platform. Based in Swindon, working across Wiltshire and the UK.
The problem
Any of this sound familiar?
Most businesses do not need new software. They need the software they already have to stop working in separate boxes.
- The same information gets typed into two different systems.
- A spreadsheet is quietly holding a critical process together.
- Someone spends a morning every month building a report by hand.
- The quote, the order and the invoice all live somewhere different.
- Nobody is certain which version of the file is the current one.
- The software you pay for does almost what you need, but not quite.
Every one of those is a job being done by a person that could be done by a join between two systems. If your business already runs on Microsoft 365, most of that join is a configuration job rather than a rewrite.
What we build
Custom apps, integration and automation
Portals and dashboards
One screen that answers the question your team keeps asking. Live figures pulled from the systems that already hold them, with the right people seeing the right slice and nobody seeing the rest.
Workflow automation
The repetitive job that eats a morning a week. Approvals, chasers, report packs, onboarding steps - handed to software so your people spend their time on the work only people can do.
Apps in Teams and on mobile
Software your team will actually use, because it appears where they already work - inside Microsoft Teams or on a phone - rather than as one more website to remember the password for.
Ready to go
Apps we have already built
These are running today. If one of them solves your problem, you do not need a project - you need an account.
RecapPro
For Microsoft TeamsTurns your Teams meetings into a written recap and a list of who agreed to do what. Nothing goes out until a person has read it and approved it, and the actions land on the right person as tasks instead of being forgotten by Thursday.
- Recap drafted from the meeting, edited and approved by you
- Actions assigned to the person who agreed to them
- Runs inside your own Microsoft tenant
VoiceBox
For teams who miss callsVoicemail stops being a scattering of audio files in separate mailboxes. Every message lands in one screen with a written transcript, tagged by department, so you can read it in seconds and see at a glance which ones have been called back.
- Read your voicemail instead of listening to it
- Claim a message so two people never call the same customer
- Transcribed on our own UK hardware, not sent to a US speech service
PowerAlarm
For sites that cannot go darkTells you the moment the power drops at a site, by text, rather than you finding out from a customer the following morning. Small, unglamorous, and the sort of thing you only wish you had once.
- A text the moment a site loses power
- Urgent alerts still get through out of hours
- Built for sites nobody is standing in at 3am
Why us
Your data stays yours
Most software you buy quietly depends on your data being hard to move. That is the part we do differently, and it is worth reading the detail.
Built inside Microsoft where it can be
If the job can be done in your own Microsoft 365, that is where we build it. Your data never leaves your tenant, your sign-in and security policies already cover it, and you can withdraw our access in one click.
Anything we host is UK hosted, and yours
Where an app genuinely needs its own database, it sits on UK infrastructure we run and monitor. The data in it belongs to you, not to us.
You can leave, and take it with you
Export everything, in a format you can actually use, whenever you ask. We would rather you stayed because the software is good than because leaving is painful.
No new supplier hiding in your business
No shadow database nobody has mapped, no third party quietly holding a copy of your customer list, and nothing new to explain at your next Cyber Essentials assessment.
And where a build genuinely has to send something outside - an AI service, a payment provider, a supplier's API - we tell you what leaves, where it goes and why, before you agree to it. It is the same standard we apply to everything else we secure for you.
The difference
The gap between web developers and IT
A web developer
Can build you something impressive. Will also ask for a global administrator account, because app registrations, delegated permissions and conditional access are not their world - and you are right to hesitate before handing that over.
An IT company
Understands every bit of that, and will keep your estate safe. Does not write software, so the answer to "can we have something that does X" tends to be a recommendation to buy somebody else's product.
Lumen
Both. Decades in this industry, a team that builds software every week, and the security discipline of the company that already runs the systems it plugs into. We do not need anyone's admin password to be handed over on trust - we know exactly which permission we need, and we ask for that one.
How it works
Four steps, no surprises
1
A conversation
Half an hour on what is actually slowing you down. Often the answer is not an app at all, and we will say so.
2
A fixed price
A written scope and a number before anything is built. No open-ended day rates.
3
Built and proven
You see it working with your own data before it goes anywhere near your whole team.
4
Supported like everything else
It joins the systems we already look after. One number to ring, and the people answering it built the thing.
Tell us what is slowing you down
Half an hour, no charge, no pressure. If software is not the answer we will tell you that too.