Stop doing the same thing by hand
The repetitive job that eats a morning a week can usually be handed to software. Your people keep the decisions. The software does the fetching, sorting, chasing and typing.
Jobs that are asking to be automated
- Someone builds the same report every month from the same places.
- Approvals wait in an inbox until somebody remembers to chase.
- A new starter means the same fifteen steps, done from memory.
- Messages come in faster than anyone can sort them.
- Follow-ups after meetings or calls depend on who has time.
- You only find out something went wrong when a customer tells you.
What we automate
Approvals and sign-offs
Requests routed to the right person, reminders sent, and a record of who approved what.
Reports that build themselves
The monthly pack assembled from the systems that hold the figures and sent on schedule.
Inbox and message triage
Incoming email, voicemail and forms read, sorted and passed to the right team, with nothing lost.
Starters and leavers
Accounts, access and equipment set up or removed in the right order, on the right day.
Alerts that matter
The right person told the moment something needs them, by Teams, email or text, not a dashboard nobody opens.
AI where it earns its place
Writing up, summarising and sorting, always with a person reading the result before it goes anywhere that matters.
Built by us, running today
Not case studies from somebody else's portfolio. We wrote these, we host or support them, and they are in use now.
Voicemail triage
Every voicemail across their sites is transcribed, tagged by site and put in one screen, with claim-and-return so each caller is rung back once.
Meeting follow-ups
RecapPro writes up Teams meetings into a recap and an action list, and drafts the client email for a person to check and send.
People kept in step
Staff in their governance platform come straight from their Microsoft 365 directory, so starters and leavers are handled without anyone maintaining a second list.
How a project runs
No open-ended day rates. You know the price before we start.
- 1
A conversation
Half an hour on what is actually slowing you down. Often the answer is a setting in software you already own, and we will say so.
- 2
A written scope and a fixed price
What it will do, what it will not, and one number, before anything is built.
- 3
Built and proven on your data
You see it working with your own records before it goes near your whole team.
- 4
Supported like the rest of your IT
It joins the systems we already look after. One number to ring, and the people answering it built the thing.
Your data stays yours
Where the job allows, we build inside your own Microsoft 365, so the data never leaves your tenant and your existing sign-in and security already cover it. Where an app needs its own database, it sits on UK infrastructure we run, and you can have everything exported whenever you ask.
Questions people ask first
Will automation replace people?
That is not the aim. It takes the fetching and retyping off people so they spend their time on the parts that need judgement.
What if it gets something wrong?
Anything that goes to a customer, or changes something important, is set up so a person checks it first. Every automated step is logged, so you can see what it did and why.
Do you use AI?
Where it helps, for writing up, summarising or sorting. Never as an unchecked decision-maker, and we tell you where it is used and where your data goes.
Can you use Power Automate?
Yes, where it is the right tool and you already have it. Where a job is too important or too complex for it, we build something sturdier and tell you why.
How is it priced?
A written scope and a fixed price before we start. Most automation pays for itself in hours saved within months, and we will show you the sum.
Which job would you most like to never do again?
Tell us about it. If software can take it off your hands we will show you how, and if it cannot, we will say so.